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Need Help? 

  • Watch this video to learn how to use our booking system. 
  • After watching it and you still have questions? Email Atheana at hello@fieldsideyoga.ca
how to video

Studio Policies & Community Guidelines

Helping us create a welcoming, respectful and sustainable space for everyone.

At Fieldside Yoga + Retreats, we want everyone to feel welcome, supported and comfortable. As a small, independently owned studio, we also need clear policies and boundaries to help us operate sustainably and create a positive experience for everyone.

Please take a moment to review our policies before booking.

Class Cancellations

  • Classes must be cancelled through GymCatch at least 3 hours before the scheduled start time to avoid a charge or class pass deduction.
  • Cancellations made within 3 hours of class, or missed classes, will result in a class pass being deducted or the applicable drop-in fee being charged.
  • All cancellations must be completed through GymCatch. Text messages, emails and social media messages do not count as official cancellations.

Class & Series Cancellations

Fieldside requires a minimum enrollment to run offerings:
  • Weekly classes: Minimum 2 participants.
  • Multi-week series: Minimum 4 participants.

Classes or series may be cancelled due to low enrollment, instructor illness, severe weather or other unforeseen circumstances. Whenever possible, cancellations will be communicated approximately 1.5–2 hours before class.

If Fieldside cancels a class, you will not be charged and your class pass will not be deducted.


Memberships & Class Passes

Memberships and class passes are for individual use only and cannot be transferred to another person.

  • All memberships and class passes are non-refundable.
  • 5- and 10-class passes expire one year from the date of purchase. Expired passes cannot be extended or refunded.

Membership Cancellations: Memberships operate on automatic renewal. To cancel, please email Atheana at hello@fieldsideyoga.ca at least 10 days before your next renewal date. Requests made through social media, text or verbal communication will not be accepted as official cancellation requests.

Retreats & Specialty Events

All retreat and specialty event purchases are non-refundable.

  • Cancellations made more than 7 days before an event may receive a studio credit.
  • Cancellations made within 7 days of an event are not eligible for a refund or studio credit, as supplies, preparations and expenses have already been arranged.

Studio credits have an expiry date and must be used before that date.


Communication & Response Times

Fieldside is a small business and is not my full-time occupation. I balance studio operations alongside other responsibilities, so immediate responses are not always possible.

Studio emails are generally checked on Thursdays and Fridays. Please allow time for a response and direct studio inquiries to hello@fieldsideyoga.ca.

Respectful Communication

We welcome questions, feedback and constructive conversations. However, we ask that all communication with our studio owner, teachers and community remain respectful.

Harassment, aggressive communication, intimidation or repeated hostile messages will not be tolerated. We reserve the right to refuse service or discontinue participation when behaviour compromises the safety or well-being of our community.


A Final Note

We do our best to accommodate our community wherever possible, but we are a small, independently owned business run by real people. Our time, energy and resources matter, too.

These policies help us protect the space we've worked hard to create and ensure Fieldside can continue to serve our community.

By booking a class, purchasing a membership or registering for a series or retreat, you acknowledge and agree to these policies.

Thank you for supporting Fieldside and respecting the people behind it.

With gratitude,
Atheana | Fieldside Yoga + Retreats

Thank you!
We will be in touch soon!

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